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Service
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MOQ:
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1 unit acceptable
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pruduct ETD:
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2-7days for small order, 7-20days for big order
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Customized:
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accept OEM, customized LOGO printing
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Quality:
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CE , RoHS . Strict QC procedure ,3 days testing before loading
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quotation:
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EXW , FOB
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Payment:
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1.T/T, L/C, Western Union, Paypel, Escrow, Cash
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2.Small order:pay in advance before shipment.
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3.Bulk Order:30% deposit after order confirmed, the balance 70% after goods ready before shipping.
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Package:
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flight case, carton
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shipping:
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By air, by sea, by express(DHL/ UPS/ FEDEX/ TNT/ EMS)
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After-sale service:
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1. 12 months for hardwear(bulb only warrant for 3 months), Lifelong for software
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2. if there is a problem with the product, pls describe it and sent necessary pictures or video to us for analyzing.
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3. Then we'll guide you how to fix it and provide free accessories if needed, but the freight is on your side;
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4. For the big issues, pls sent the defective product back to us, we'll resend a new one instead.
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