| Place of Origin: | China (Mainland) |
|---|---|
| Brand Name: | Sundyn |
| Model Number: | U01 |
| Shell material: | ABS Moulding Mould |
| type: | CACT |
| Communication mode: | USB |
| Shape dimension: | L200*W120*H44.mm |
| Communication distance: | < 5 meters |
| Power supply: | DC 5V 500mA |
| Power consumption: | < 2W |
| Buttons life: | more than 1 million times |
| Quality warranty: | one year |
| Custom Attributes: | different level of customization |
Quick Details
Specifications
five color buttons type and USB connection way
guiding customer feedback system
| U01 (5Y) | USB connection way/five buttons/guide evaluation | ||||||||||||||||||||||||||||
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Simple using environment,there is a client PC at each service window. All PC are in the same local area network.Client software can be install in each PC.Extra USB port is need,and evaluation device is connected to PC directly by USB and get stable power from the PC.Employee login software to identify the staff ID.Customer can evaluate the service quality after staff press the PC hot keys and make a warning voice.Data is transmitted to the server, processing and analysis. |
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Chart below for product appearance
| SYSTEM COMPONENTS |
| Staff seating card |
| Staff seating card, which can print employee photo, name, title, job number and other info for publicity; The card supports custom design, which is convenient and practical,also can be beautiful. |
| Terminal device |
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terminal device |
| Client software |
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It is installed in the PC of every window to control the voice of the customer evaluation device.Employee login software to identify the staff ID,and receive customer evaluation data, and then send that data to system management software through LAN; One set for each window. |
| System management software |
| Function introduction:systems management software includes server-side software and interface software, they are separately installed in the data server and the PC (or terminal server); it is used for the evaluation and processing of the collected data; Can set devices booting time, evaluation interval time flexibly, which is an effective way to avoid malicious evaluation; one set for each unit; interface software supports Windows or Linux operating system. |
| Leaders querying software |
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Software introduction: it is installed on the data server,Using B / S structure, without having to install the client program, you can inquire and manage evaluation info within the unit LAN or Internet ; comfortable interface, you can query and calculate info by various conditions and then print.
Function introduction: A.Check the satisfaction details of different units, departments and staffs in the selected period, window, individuals or departments, comprehensive information and Statistical reports also can be checked. B.Real-time transmission of the evaluation data, which is clear and accurate; can check according the time, making it convenient and practical. C.Satisfaction of all query information is available through the histogram, pie chart ; they can be printed to reports. D.The system provides users with powerful privileges distribution function. E.Multiple user permissions design,different levels users can view |
Chart below for software interface
| WORK PROCESS |
| when a customer came to the counter, staff will press the computer hot keys to meet customers.Then evaluation device radio "welcome", staff triggers hot keys after complete of the relevant business , the evaluation device would say "please evaluate my service" to remind the customer to evaluate.customers press the button on the terminal device to evaluate staff service according to their own service experience, after the completion of the assessment, device will say "thank you". Data transmission process: data transmit from terminal to the client software, transmit to the server through local area network ; Server record and deal with data, you can set up working state of the evaluation using system management software and query evaluation data using system management software. |
Chart below for U01(5Y) network topology diagram
| FUNCTION |
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Different level of service evaluation.details customer feedback on service quality, it is efficient to monitor employee service. |
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SERVICE |
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1. Reduction in the cost of the sample in the subsequent orders; 2. Large quantity and long-time business relationship can have our favorable discount. 3. Different levels of customization:We accept customer's design and logo; 4. Newsletters with product updates. |
| APPLICATION |
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Applied to many sectors, especially to service industry and all kinds of service windows. 1)Non-profit Organizations: administrative service center, taxation sectors, Labor Bureau, Personnel Bureau, Customs organization, Telecommunications, railway station, post office, hospitals; 2) Business and commerce center: supermarket, shopping malls, chain shops, hotels, restaurants, travel agencies, pharmacy, real estate trading center; 3) Financial sectors: Banks, insurance companies, taxation sector; 4) Communication field (China Mobile, China Unicom,etc); 5) Public Places: subway, airports, bookstores,etc; 6) Entertainment places: golf club. Movie theaters, fitness halls, clubs, bars, cafes, Internet bars, etc. |
Chart below for several applied examples
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five color buttons type and USB connection way guiding customer feedback system

