We guarantee all of our laser machines have a one-year warranty (quick-wear parts not included).
Numerous feedback from our clients have proven that our laser machines are stable in performance with rare malfunction. However, we would like to handle it as follows once malfunction occurs:
1.We guarantee we will give you a clear reply within 24 hours.
2. Customer service staff will assist and guide you to analyze the malfunction in order to locate the cause.
3. If the malfunction is caused by improper operation on software and other soft faults, we will help solve the problem on line.
4. If it is proved that a certain part is damaged, we will deliver a replacement part to you as soon as possible, so you can replace it by yourself, reducing unnecessary time cost.

 

Machine Characteristics:

Energy saving, environmental protection, with a third generation of highly intelligent control system, automatic control, high precision positioning, forming edges smooth, compared with the traditional process, the product more attractive beautiful, more efficient, more economical material, as the laser in the process of cutting, carving, no contact with the surface to ensure that every product is the highest quality, enhance the competitiveness of enterprises!

Applicable industry:

Bamboo and wood products engraving, plastics carving and lettering, gifts crafts carving, instrument engraving, greeting card carving, ornament engraving, clothing logo cutting, button cutting and lettering and other industries which needs high accuracy about cutting and engraving.