If you need our gobo, please prepare your logo first and send us the AI, PDF, CDR form of the logo picture(pixels more than 1400*1400), or you can contact with us before you place the order.

FAQ

Q1. How can I order one more set projector?

A: You can place an order directly online or you can also contact with us, we will guide you. If you need more sets, we will provide discount according to the quantity.

Q2. How do you ship the goods and how long does it take to arrive?

A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 5-13 days to arrive. Airline and sea shipping also optional.

Q3. Is it OK to print my logo on led light product?

A: Yes. Quantity order can print clients' logo. Please inform us formally before our production and confirm the design firstly.

If you want to print your logo, you must send us your logo in  vector form or your logo picture must be of more clarity.

Q4: Do you offer guarantee for the products?

A: Yes, we offer 1 year warranty to our products.

Q5: How to deal with the faulty of the led projector?

A: Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%.
Secondly, during the guarantee period, we will send new lights with new order for small quantity. For defective batch products, we will repair them

and resend them to you or we can discuss the solution including re-call according to real situation.