Payment:
We accept all payment as below.
Credit card, T/T bank, Moneybookers, debit card.
If you have any question about payment,please feel free to contact us.
If you have any problems with payment,you could get help from this link.
http://help.aliexpress.com/pay_order.html
Shipping:
We will ship out parcels within 1-3days after payment approved.
We use global Economy Shipping, so we don't provide tracking numbers. If you need a tracking number, you need to tell me, and pay an extra $1.5. Please understand!
Order placed on weekend or holiday will be shipped out on Monday or next working day.
If it is out of stock,we need a little time to process and we will leave notice or messages for that.
We do not pay for the customs tax charged from local customs.
Delivery time just for reference.It will be faster or slower sometimes.As it is not very steadily shipping by China Post Air Mail.We will process each parcelss.
The approximate shipping time to different countries below is just for your information only, which is estimated, not guaranteed.
1: USA: 10-39 working days.
2: Canada: 15-55 working days.
3: Europe country: 15-55 working days.
4: Other countries: 15-55 working days.
Shipping ways:
We mainly use China Post Economy Air Mail to deliver your parcel.
Replacement/Exchange/Refund:
Please check the package and items carefully after receiving.If any damaged,please tack pictures as evidence first.Then you could contact us for after sale service.
Please kindly contact us first if ther is any problems with your order before opening dispute.Thanks for your understanding and support.We will resolve till making each customer satisfied in a reasonable way.
If you do not receive parcel within guarantee time,please kindly wait for more time.Your parcel may be delayed by huge parcels for post,so they process slowly than normal.
1: We accept exchange or replace within 14-30 days for defective item Or if you received the wrong item. Or we can refund your money back.
2: Buyers who buy a wrong item should contact with us in time, however if the wrong item we sent out and you need us to remedy it,
Then you need to afford all the costs (includes original freight, handling charges and the return freight, etc.)
3: Unwished product returns will be charged a 15% restocking fee only if item is the same as the condition as which we sent out. Buyer needs to pay for the shipping fee to send items back.
Feedback:
Your feedback is very very important for our store.So please contact us directly before leaving negative feedback if there anything make you are not satisfied or angry.We will try to solve problem till you are satisfied.
If you are satisfied with our store.Please leave a positive feedback.And useful comments for other customers.
Item as describes:5 stars
communication:5 stars
Shipping Speed:5 stars