1. Q: Do you have a factory?A: Yes, we have factory located in Nantong City, Jiangsu Province. Welcome to visit our factory at any time.  2.Q:Do you make customized products? A: Yes, we can do customized products, and we have rich experience in customization for more than 15 years.  3. Q: Do you offer samples and how to get it?A: 1)We can offer you free sample, and new clients are expected to pay for courier charge. on the other hand, the charge will be deducted from the payment for formal order.   2)We can send you samples by choosing a reasonable way among TNT, UPS, DHL, Fedex. Or you can specify express delivery. 4. Q: how long is your delivery time?  A: It is depended on different situation. On the one hand, it is 7-14 days if the goods are in stock. On the other hand, it is 30-45 days if the goods are not in stock, it is according to quantity.  5. Q: What is usage of your silicone foam? A: It's mainly used on dry cleaning machines;laundry press machines;shirt pressing machines; garment press machines;ironing tables;filter and shock-proof industry and so on. 6. Q:What's your terms of payment?A: Payment<= USD 10000, 100% in advance. Payment>= USD 10000, 70% T/T in advance,balance before shippment.  7. Q: What are the advantages of your product over your competitors? A: 1) Our silicone foam and silicone rubber are made of eco-friendly silicone, we choose the best quality materials. 2) Our silicone foam is different from latex foam, it has excellent resilient force, good high temperature resistance and great breathability. If you use it on vacuum ironing table, the surface of your ironing table can be enough dry in a long time. If you use it on steam press machine, steam can be out of pressing machine. If you want to know more features about our products, please don't be hesitate to contact us. 8. Q: Do you have READY to SHIP products? A: Yes, you can order our scrub silicone foam directly on Alibaba.