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Specifications

Telephone Recording System (TRS) is a multiple channel digital telephone recording system that uses PC and Recording Card to record telephone conversations dialed numbers and caller IDs. TRS helps to make transactions over the telephone and to control the quality of personnel work. Typical Usage: 1)Call center, Help desk, Hospital, Fire station 2)Recording conferences calls 3)Recording instruction, Clarification of quantities and Specifications 4)Protection of staff from abusive/difficult customers 5)Monitoring nuisance callers 6)Monitoring customer service 7)Monitoring staff performance General TVRS Features: 1)Records 1-8 telephone lines simultaneously and automatically 2)Logs dialed number(FSK/DTMF) and Caller ID for searching 3)Storing records files on a hard disk 4)Find and Play recordings ordered by date, line, caller ID, or FSK, DTMF number dialed , or from other computers on local area network(LAN) 5)Convert recordings to wave files which can be playback in Media player 6)Robust design and simple interface for fail-safe but user-friendly day to day operation